Here's how to set up a Custom Subdomain for your Kajabi project:

(meaning you want to mask your Kajabi project under a subdomain of your main custom domain, ex. club.mycustomdomain.com)

Before you start:

You'll need to edit your DNS records on your DNS hosting service. Usually, this is your domain registrar (ie: GoDaddy, etc). We've provided specific DNS Record setup for all the major domain services in this category, as each provider has a different way of doing this. 

Below are basic instructions for what you need to do on your own domain service (for specific instructions, just find them for your domain registrar here):

2.) Put "subdomain.mycustomdomain.com" (example: club.mycustomdomain.com) in the "Custom Domain" box in your Kajabi project settings and make sure it is all in small letters.

3.) Once you are done with the above instructions, domain activation is automatic on our end.

*NOTE: It usually takes some time for the domain information to be replicated across domain servers on the Internet.

4.) If after 24 -48 hours and your site is still not accessible, please review all your settings.  If you're still experiencing trouble, you can send an email to support@kajabi.com or use the Submit A Request form and let us know these answers:

• Did you read and follow the instructions above?
• What did you enter into the "custom domain" field?